Terms&Conditions
Glory Casino is owned and operated by Bettor IO N.V. and is registered under the laws of Curaçao, registration number 157065. Our registered office is Nicolaou Pentadromos, Center, 9th Floor, Apartment/Office 908, Limassol, Cyprus, Bettor IO N.V. and we are licensed by the Curaçao Gaming Authority and operate under License No. 365/JAZ.
About the Company
We at Glory online casino accept and enable betting on sports and other events from anywhere in the world, however, users from USA, France, UK, Spain and Italy will not be able to access our gambling entertainment. In the event that the current terms and conditions are subject to change or amendment, we will notify users in advance and offer to give separate consent to the updated terms and conditions. Remember that gambling is just a pleasant pastime, it can not become your main hobby.
The Main Provisions
- We will not be liable for unintentional losses or consequential damages.
- If at the time of placing a bet there is a problem with the internet connection, this cannot be a serious reason to cancel the bet.
- If you place a bet on our platform you automatically agree to our terms and conditions.
- Only the results of the events announced by the betting company can be used to settle bets.
- We have the right to close your betting account or block your betting account if we have any doubts or find evidence of fraudulent activity.
- Textual discrepancies or team translation errors will not be accepted.
- Bets can only be considered rescheduled or canceled if this information has been published by the official websites of the sports federations.
- Bets on regional matches are settled within 7 days after the results are announced.
All the above mentioned basic rules help to keep our platform working properly and also prove the fairness and transparency of betting.
Basic Definitions and Terms
Key definitions:
- Betting – an agreement made between a customer and a betting company on a potential winnings the outcome of which is unknown;
- Acceptance of bets – the process of receiving winnings from customers in accordance with the terms and conditions offered by the betting company;
- Outcome – the result of the event on which the bet was placed;
- Client – a user who consciously registers a bet on the gaming platform;
- Line – a set of events and their potential outcomes;
- Bet Cancellation – an event due to which settlements and payments on the bet are not made.
Account Creation
You will not be able to place bets on our platform or have full access to gambling entertainment if you do not have an active account. To register on our platform you must be over 18 years of age and may be required to provide the following information: date of birth, first and last name, place of residence, e-mail address or telephone number. Becoming an account holder on our platform is only open to individuals who undertake not to violate the terms and conditions of use of the platform. You must also ensure that the information you provide during the registration process is accurate.
Customer Identification
In accordance with our internal policy, we have the right to request proof of identity from the client. This requires minimal information and documentation that can prove your identity, such as a passport or any other document that contains the date of birth and a photograph of the client.
Multiple Registration
Each user can have only one account, i.e. only one registration process is available, if you already have an account on our platform you are not allowed to register again. The following rules apply: one family, one address, e-mail address, credit card number or IP address.
Payment of Winnings
- Bets will only be accepted from a user who is 18 years of age or older;
- Once the profit has been calculated, it is the sole responsibility of the player to verify that the winnings have been correctly calculated;
- A bet is considered a winning bet only if all outcomes are correctly predicted;
- The calculation of the player’s profit can be made within 30 calendar days from the date of publication of the final results.
Password and Account Security
The customer is solely responsible for maintaining the confidentiality of his/her password and account number, which were obtained during the registration process. If this information somehow gets into the hands of third parties, users should immediately inform them.
Promotions and Bonuses
Our gaming company Glory Casino provides users to use promo codes – alphanumeric codes, which are provided to customers in an individual format. A promo code can be used by one client only once.
Types of Bets
We offer the following types of bets:
- Single bets;
- Accumulators;
- System;
- Live bets.
Deposit and Withdrawal
- Users can deposit and withdraw funds from the account using various methods;
- All available payment methods are presented in the “Deposit” section;
- All payment transactions are processed round the clock;
- Withdrawal of funds can take up to 72 hours;
- By making a deposit you confirm that you have the right to use the services and facilities of the website;
- If you wish to request a refund, you will need to contact technical support;
- We reserve the right to charge you an additional fee equal to our own withdrawal costs;
- We do not recommend transferring funds between payment systems;
- Depositing and withdrawing money without placing a bet;
- Withdrawals can only be made using the same details used for the deposit;
- We have the right to refuse your withdrawal via electronic payment systems, but instead we offer you to use a bank transfer;
- In special cases, for some customers’ game accounts, the compensation of payment systems commission for deposit and withdrawal of funds, which is usually paid by us, Glory Casino, can be canceled.
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